 
This page contains answers to common questions handled
by our support staff, along with some tips and tricks that we have found useful
and presented here as questions.
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How do I ... ?
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Where can I find ... ?
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Who is ... ?
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What is ... ?
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Tips and tricks...
How do I ... ?
Communicate
The hospital operators are available to transfer internal and external phone
calls, provide overhead and numeric paging, and special announcements.
For a FIRE EMERGENCY dial "RACE" (7223)
and state the location of the fire.
For a MEDICAL EMERGENCY dial "0" and stay
on the line so that they can transfer you to the appropriate emergency
exchange.
For a SPECIAL TEAM dial x2633 and state
your name and the location of the intervention. Use the military alphabet to
identify the unit as follows:
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"A"- Alpha
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"B"- Bravo
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"C"- Charley
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"D"- Delta
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"E"- Echo |
 Code
Procedures
Staff members are assigned on each shift to a specific emergency response team.
During any emergency, the hospital operator can be reached immediately by
dialing x2633. After 11 pm contact the Nursing Supervisor directly.
Code Blue- Acute Medical Emergency (life-threatening).
Code Red- Fire emergency. Policy and step-by-step instructions on each unit in
plastic pocket.
Special Team- Acute acting out behavior on specific unit and additional staff
is needed.
Charge personnel on unit makes decision regarding this intervention.
Charge personnel also calls the operator "all clear" when the
situation is under control.
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Where can I find ...
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MSDS - On each unit in the chart room.
Policies
and Procedures - On-line
Medication Test - On-line
Reference Manuals
The following reference materials are located on-line or on each unit (CHART
ROOM):
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Policy and Procedure Manuals
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Infection Control Manual
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Safety Manual
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Standards of Care
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Hospital Formulary |
Frequently used phone numbers:
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Nursing
Supervisor...713-741-3843
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Staffing
Office..........713-741-3844
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Front
Desk..............713-741-8600
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Security..................713-741-8686
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Admissions.............713-741-6060 |
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Who is ... ?
Executive Director -
Robert W. Guynn MD
Chief Administrator -
Lois J. Moore RN, Med, LHD, FACHE
Assistant Administrators -
Susan Grice, DNSc, RN, CS,
Dorothy Matthews, PhD.
JCAHO -
Joint Commission for Accreditation of Healthcare Organizations
Patient Team Members
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Physicians
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RNs
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LVN
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HA III (Psychiatric
Technicians)
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Social Workers
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Clinical Programming |
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What is ... ?
UT-HCPC Mission:
To be the best at Treatment, Research,
Education and as a Community Resource
Responsibilities of Nursing Team Members
To provide patient care that will result in optimal
patient outcomes.
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RN (Charge)
- Assignment, report, patient assessment, care plans,
primary patient care assignment, overall responsibility for unit.
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RN
- Primary patient care assignment, assessment, care plans,
report supervision of psyc techs, milieu supervision.
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LVN
- Primary patient care assignment and duties as assigned
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HA III
(Psych Tech) - Patient care as assigned.
Report all unusual occurrences to senior team members. |
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Tips & Tricks ?
Computer difficulties -
Call MIS at 713-741-4999 or when inside the hospital just dial ext. 4999.
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