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Unacceptable Attendance Practices

Introduction

Date of Last Review 6/18/08
SME:
Director of Personnel Systems Management

This topic provides definitions of pertinent terms regarding unacceptable attendance.

Definitions

This table provides definitions of pertinent attendance terms:

Term

Definition

Unscheduled time off

Unanticipated time off for which prior approval has not been granted at least 2 days in advance

Improper notification

Non-compliance with proper reporting of unscheduled time off, reported as an unexcused absence

Occurrence

Tardy, early out, missed punch, canceled overtime, improper notification, , no call/no show, or unscheduled absences, Unscheduled absences constituting more than 50% of a lost shift will count as an occurrence.

Episode Refers to each period of absence. For example: An illness that requires an employee to be absent for 2 days is considered one episode or period of absence.

Unacceptable attendance practices

This table describes the types of unacceptable attendance practices:

Type

Description

Tardy

Reporting to work station after scheduled start time
Note: Managers have the flexibility of designating exempt employees with non-essential schedules to be exempt from tardies. Criteria for eligibility of being designated with a non-essential schedule include employees whose jobs do not require a set schedule for the following:

Providing customer service or whose schedules do not impact customer service

Providing support to a department or supervisor

Meeting the needs of their job description

Returning to work station late from meal or break period

Early out

Leaving work station and/or clocking out before scheduled shift end without prior approval.

Approval: Acceptable early outs must be approved prior to clocking out and documented on an edit form.

No call/no show

Not reporting to work at scheduled start time and failing to comply with reporting requirements when taking unscheduled time off

Missed punch

Failing to clock in or out at scheduled start and end times.

Canceled overtime

Canceling on overtime that you agreed to work less than:

24-hours in advance Monday through Thursday

48-hours in advance Friday through Sunday

Agreement: You are agreeing to work when you sign up for open vacancies on the schedule.

Tolerance levels for occurrences

The table below indicates the number of times occurrences are allowed before the supervisor may begin corrective action:

Occurrence Type

Tolerance Levels

Supervisor Response

Tardy and/or early out’s (combined)

7

8

9

10

Verbal counseling

Written warning

Final written warning

Termination

Missed punch

No Call No Show

Improper Notification

1

2

3

Written warning

Final written warning

Termination

Excessive absences

(counted as episodes within a rolling 12 months or an identified pattern)

(Absences due to hospitalization or covered under FMLA are excluded as episodes)

4

5

6

7

8

Coaching

Verbal Warning

Written warning

Final written warning

Tardy and/or Missed punch (combined)

7

8

9

10

Verbal counseling

Written warning

Final written warning

Termination

Examples of Patterns Excessive Absences:

Although this policy defines occurrences,; the exhibition of a pattern across various categories may result in disciplinary and/or up to termination.

Calling in on Mondays and/or Fridays

Calling in on the day before a scheduled vacation and/or holiday
Being absent for three (3) consecutive days more than once within a year without a statement from the attending physican.
Repeatedly being absent at the same time each year
Calling in for more than two (2) weekend shifts
If repeatedly absent for more than fifty percent (50%) of your shift or show a pattern of coming in to work and leaving sick

Supervisor notification

Tardy arrivals, early outs, absenteeism, or the need to leave the work area during a regular schedule, requires employees to provide appropriate notification and justification to their supervisor.

Impact to Employee Pay/BenefitsSupervisors may take any of the following actions to address pay for employees during periods of unacceptable attendance:

Require employee to make up the lost time

Dock the employee's accrued leave balances

Place the employee on leave without pay for the lost time (non-exempt employees only)

It is the employee’s responsibility to check with their manager regarding their attendance records or review their own KRONOS time records to determine the number of occurrences incurred. It is the manager’s responsibility to impose appropriate disciplinary action as described in this policy.

Related Standards

The Joint Commission : Management of Human Resources
The Joint Commission : Leadership

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Harris County Psychiatric Center University of Texas Health Science Center