
Date
of Last Review 6/18/08
SME: Director of Personnel Systems Management
This topic provides definitions of pertinent terms regarding unacceptable attendance.
This table provides definitions of pertinent attendance terms:
Term |
Definition |
Unscheduled time off |
Unanticipated time off for which prior approval has not been granted at least 2 days in advance |
Improper notification |
Non-compliance with proper reporting of unscheduled time off, reported as an unexcused absence |
Occurrence |
Tardy, early out, missed punch, canceled overtime, improper notification, , no call/no show, or unscheduled absences, Unscheduled absences constituting more than 50% of a lost shift will count as an occurrence. |
| Episode | Refers to each period of absence. For example: An illness that requires an employee to be absent for 2 days is considered one episode or period of absence. |
This table describes the types of unacceptable attendance practices:
Type |
Description | ||||||||||
Tardy |
| ||||||||||
Early out |
Leaving work station and/or clocking out before scheduled shift end without prior approval. Approval: Acceptable early outs must be approved prior to clocking out and documented on an edit form. | ||||||||||
No call/no show |
Not reporting to work at scheduled start time and failing to comply with reporting requirements when taking unscheduled time off | ||||||||||
Missed punch |
Failing to clock in or out at scheduled start and end times. | ||||||||||
Canceled overtime |
Canceling on overtime that you agreed to work less than:
Agreement: You are agreeing to work when you sign up for open vacancies on the schedule. |
The table below indicates the number of times occurrences are allowed before the supervisor may begin corrective action:
Occurrence Type |
Tolerance Levels |
Supervisor Response |
Tardy and/or early out’s (combined) |
7 8 9 10 |
Verbal counseling Written warning Final written warning Termination |
Missed punch No Call No Show Improper Notification |
1 2 3 |
Written warning Final written warning Termination |
Excessive absences (counted as episodes within a rolling 12 months or an identified pattern) (Absences due to hospitalization or covered under FMLA are excluded as episodes) |
4 5 6 7 8 |
Coaching Verbal Warning Written warning Final written warning |
| Tardy and/or Missed punch (combined) | 7 8 9 10 |
Verbal counseling Written warning Final written warning Termination |
Examples of Patterns Excessive Absences:
Although this policy defines occurrences,; the exhibition of a pattern across various categories may result in disciplinary and/or up to termination.
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Calling in on Mondays and/or Fridays |
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Calling in on the day before a scheduled vacation and/or holiday |
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Being absent for three (3) consecutive days more than once within a year without a statement from the attending physican. |
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Repeatedly being absent at the same time each year |
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Calling in for more than two (2) weekend shifts |
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If repeatedly absent for more than fifty percent (50%) of your shift or show a pattern of coming in to work and leaving sick |
Supervisor notification
Tardy arrivals, early outs, absenteeism, or the need to leave the work area during a regular schedule, requires employees to provide appropriate notification and justification to their supervisor.
Impact to Employee Pay/BenefitsSupervisors may take any of the following actions to address pay for employees during periods of unacceptable attendance:
![]() | Require employee to make up the lost time |
![]() | Dock the employee's accrued leave balances |
![]() | Place the employee on leave without pay for the lost time (non-exempt employees only) |
It is the employee’s responsibility to check with their manager regarding their attendance records or review their own KRONOS time records to determine the number of occurrences incurred. It is the manager’s responsibility to impose appropriate disciplinary action as described in this policy.
Related Standards
The Joint Commission : Management of Human Resources
The Joint Commission : Leadership

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